Frequently Asked Questions

Check out this list of our most commonly asked questions to find the answer you’re looking for.

Q: What card benefits and insurance are provided at no cost to me with my Budget Infinity?

A: Budget Infinity provides many different features and benefits that vary depending on the specific card you use. To learn more about your card benefits, please contact the Budget Infinity Assistance.

Q: What happens if I lose an item that I purchased with a Budget Infinity ?

A: If you lost an item that you paid for in full with your Budget Infinity , you may be eligible for replacement or reimbursement. Budget Infinity  provides many different features and benefits that vary depending on the specific card you have. To learn more about the benefits offered by your card, please contact the Budget Infinity Assistance..

Q: How can I find out more about my card benefits?

A: Budget Infinity  provides many different features and benefits that differ depending on the specific card that you have. To find out the benefits offered by your card, please contact the Budget Infinity  Assistance.

Q: How do I file a claim for card benefits?

A: Please call the Budget Infinity  Assistance..

Q: Questions not answered here?

A: If your question is not listed, we recommend that you Budget Infinity.

Q: I no longer have my Budget Infinity , how do I report the card as lost or stolen?

A: A Budget Infinity  representative will be able to assist you in filing a lost or stolen card report. Please contact the Budget Infinity  Assistance.

Q: What liability do I have for unauthorized purchases made on a lost or stolen Budget Infinity?

A: If Budget Infinity  Zero Liability protection applies to your Budget Infinity , once you report your card to Budget Infinity  as lost or stolen, no unauthorized charges should be posted to your account in most situations. We recommend that you review the next two billing statements after you report a lost or stolen card to ensure that no unauthorized transactions have been posted. If you see unauthorized transactions, please promptly contact the financial institution that issued your card.

Q: How can I get a replacement card?

A: Budget Infinity  can assist you in receiving a replacement, please contact the Budget Infinity  Assistance Center

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Coming together is a beginning; keeping together is progress; Working together is success.

- Henry Ford

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We have a dedicated TEAM that is ready to help you with your Order.

Who we are?

Budget Infinity® pay card is a loyalty program card that can be used at major retail stores across South Africa. We are a Data-driven Marketing  and Predictive Audience platform. We protect, support and champion excellence in data-driven marketing and advertising in Africa.....Read More >>

Contact Information

 Office Line

+2710-013-0305

+2710 300 6130

Fax Line
+2786-416-9565

WhatsApp us on
+2781-450-2282

Email us on
support@budgetinfinity.com

sales@budgetinfinity.com

Postal Address

Postnet Suite 236

Private Bag 9976

Sandton

2146

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